FAQ's

How long would it take for my Order to reach me?

Our orders are generally dispatched within 2-7 days. Once the order is dispatched the attempt to deliver the order is made within 4-5 business days.

However the delivery time is completely dependent on the delivery location.

How do I cancel my order?

For order cancellation, please raise a Ticket on our email at support@mostly.co.in

Kindly note, orders can only be cancelled if they are not shipped.

Can I change the shipping address of my order?

Unfortunately, once an order has been placed, the shipping address cannot be changed.

Please ensure your details are correct before completing your purchase.

What is your Exchange policy?

MOSTLY allows 3 days Size Exchange policy gives you the option to exchange items purchased from the website/app for size only within 3 days of receipt of the item.